Frequently Asked Questions (FAQ's)

1. Who can use your service?

A: We support disabled young people 16 to 25 years old who live in Sunderland and the surrounding areas. Parents/Carers, colleges and professionals can refer someone to us.

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2. Do I need a formal diagnosis?

A:Yes - Our services are designed for people who are registered disabled and living with long - term health conditions that impact their daily life. If you're not sure whether this applies to you, feel free to reach out and we'll happily guide you.

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3. Do I have to pay for your service?

Young people do not have to pay to access our service. However, employers will pay a fee to work with us.

 

4. How long can I recieve support?

A: Support continues until we've worked through your agreed goals. Once your goals are met, you can still access occasional check - ins if you need them.  

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5. Do you offer remote appointments?

A:  Yes, we offer online sessions, in person sessions or a mixture of both depending on your needs.  

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6. I am 16 - 25 years old. Can I refer myself?

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Yes! You can make a self - referral. Just complete our contact form and a member of the team will contact you in

72 hours.